Red Condor Spam Filter and Virus Protection

The filtering process typically introduces a delay of less than one second.

If Mosaic is hosting your domain, email addressed to your domain can be protected with the Red Condor filters. Additional configurations need to be done to make this happen. A one-time setup charge will apply as well as a monthly fifty-cents per mailbox fee. Contact our Internet Department at 800-924-3405 to arrange the setup.

If the mail has already been filtered and you want to release it, select the message you want to release from the Quarantine tab and click the “Release Email” icon. The message is released to your mailbox. You can opt to add the user to your Friends whitelist.

Red Condor’s thousands of decoy mailboxes typically identify and block new spam campaigns within a day or two. If you continue to receive spam, please forward samples as attachments to so that they can improve the quality of this service.

It will not filter or protect your Hotmail, Yahoo, MSN, AOL or any other email accounts.

Both incoming and outgoing email is filtered.

Quarantined messages are archived for 35 days online.

You will receive email notifications weekly with login instructions when suspicious messages have been directed to your Personal Dashboard. Click here to go directly to the message center.

Red Condor uses laser-precision spam targeting. The accuracy of their spam blocking rules makes sure legitimate email gets through. Red Condor does not use unreliable techniques such as keyword blocking, DNS blacklists, or Bayesian analysis, so the chances that a legitimate message matches one of our hand-crafted rules is infinitesimal.

A single false positive that accidentally blocks an important email can be very costly to your organization, so it is very important to minimize mistakes – a responsibility that Red Condor takes seriously.

No. Red Condor filters mail through a series of rules-based programs to flag suspicious messages. The only time a person looks at a specific message is if it has been sent to a decoy account or a wrong address, or is flagged by a user and sent to us for analysis.

Absolutely, we recommend that you have, and update regularly, virus protection software on your computer. While 80% of viruses are spread via email messages, you can still get viruses from other sources.