Outlook 2010

      • 1. Open Outlook. Click the File tab, click Account Settings.

      • 2. Select Account Settings again.
      • 3. Select your email account and click Change.
      • 4. Edit your settings as necessary.

Windows Live Mail

    • 1. Open Windows Mail by clicking the Start button
      Vista Start, clicking All Programs, and then clicking Windows Mail. Locate the account information you were given by your email service provider.
    • 2. Click the Tools menu, and then click Accounts.
    • 3. Under Mail, click your email account, and then click Properties.
    • 4. Click the Servers tab. Check that the various entries under Server Information and Incoming Mail Server match the account information from your email provider.
    • 5. After making changes, click OK, and then click Close to close the Internet Accounts dialog box.
  • 6. Click Send/Receive to try to retrieve your e mail again.