There are many reasons that could contribute to a computer and/or Internet running slower than usual. The most common culprit is acquiring adware and spyware from surfing the Internet.

Adware is any software application in which advertising banners are displayed while the program is running. It can be viewed through popup windows or bars displayed on your computer screen. Some Adware includes code that tracks a user’s personal information and passes it along to third parties without the user’s knowledge or authorization, this is called Spyware.

It is important to periodically scan your computer for adware and spyware. Free adware and spyware scanning and removal software are available on the Internet for removal.

Some examples include Spybot Search & Destroy and Adaware.

Please contact Technical Support at 800-306-9498 if the speed issue continues after you’ve scanned for adware and spyware.