Verify that the email settings are correct.

Mac OS X

    • 1. Open System Preferences
    • 2. Click on the Internet icon
    • 3. Click on the email tab
    • 4. The Incoming mail server (POP3) should read: mail.chibardun.net or mail.mosaictelecom.net
    • 5. The Outgoing mail server (SMTP) should read: mail.chibardun.net or mail.mosaictelecom.net
  • 6. The User Account ID is your Mosaic assigned username. Make sure to use all lowercase letters and don’t include the @chibardun.net.