What to expect when expecting fiber

There are many factors that go into determining where fiber gets built. Mosaic believes in providing best-in-class service to the areas that have the greatest needs, however things like distances between houses and local businesses in the area also are key factors. Here is a simplified timeline of the things that take place while we decide where to expand our network to and complete the construction of that expansion!

What to Expect when Expecting Fiber

2022

Engineering the Construction

There are many factors that go into determining where fiber gets built. We believe in providing best-in-class service to the areas that have the greatest needs. Like we all have heard, fiber is the future of broadband internet, but many don’t know that it requires millions of dollars in investment. Find out more about what’s involved with engineering the project!
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2022

Sign up for Fiber!

Once our engineers map out the project, you can let us know you’re interested with our ‘Fiber to the premise’ form on our website or request a paper version.
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2022

What do you need to know

Now that you have shown interest in fiber to the premise by filling out the ‘Fiber to the Home/Business Form’, you might be wondering what happens now? Although fiber has many advantages over other types of internet, there are several challenges to widespread fiber reaching your home. (more…)

2022

Marking utilities in your yard

Installing fiber optics is a mostly underground construction process. When installing fiber optic to your home or business, our crew follows existing utility marks in the area. We ask customers to fill out the ‘fiber to the premise’ form and we ask all the home & business owners to mark the lines in their yard to the best of their knowledge by using the right color paints and flags.

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2022

Construction/Completion of Mainline

Our mainline construction is carried out by our Mosaic construction crew as well as our contracted partners. This is usually our longest step in bringing you the best-in-class services. Here, we’ve provided a simplified step-by-step process of some the actions our crew will take during the mainline construction and how it’ll affect you.
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2022

Schedule In-home installation

Upon completion of the fiber construction, you are all set for in-home service installation. (more…)

What to expect when expecting fiber