SUPPORT

Internet & Wi-Fi

Speed Test
Manuals & Guides
Apps
FAQs
Contact

Need to run a speed test?

Internet not performing as you think it should? Run an internet speed test and learn what your results may mean and how to address them!

Run a Speed Test

MosaicEdge & MosaicEdge Pro Apps

Control your Wi-Fi from your phone and get instant notification of any security threats. Unlock next level customization with this easy to use app.

Get the apps

Videos

Managed Wi-Fi – Setting up Basic Parental Controls

How to Set Up Your MosaicEdge™ System

Learn about the Settings Menu in the MosaicEdge App

Performing a Bandwidth Test Using MosaicEdge™ App

FAQs

Factors influencing internet speed include the distance from the provider’s network infrastructure and the technology used, such as fiber-optic or DSL. However, with Mosaic Technologies, you can be confident in our advanced technology and infrastructure, ensuring the fastest speeds possible.

Fiber-optic internet is a broadband connection known for its lightning-fast speeds. It transmits data using light pulses through thin glass fibers encased in a sturdy, weather-resistant cable. This cutting-edge technology provides the highest internet speeds on the market with 99.99% reliability. Discover more about our Fiber internet plans and see if Mosaic Fiber Internet is available at your address.

Fiber broadband, or Fiber internet, is delivered over fiber optic cables, unlike traditional cable internet which uses copper wires. Fiber optic technology can transmit data at much higher speeds compared to DSL or cable-based internet. Mosaic Fiber offers lightning-fast speeds, making it a superior choice for your internet needs.

No contract is required. However, if you do sign a contract, you qualify for discounts.

No. You can use the internet as much as you want every month without any additional fees. No data caps ever.

We are hard at work expanding our fiber network to the unserved and under-served rural communities of Wisconsin. Please visit our Fiber Expansion page to get updates on our current construction projects.

Contact us

Can’t find what you need? Give us a shout! Our expert service technicians are standing by to help.

Mosaic customer support

support@experiencemosaic.com

715-458-5400

HomeTech support

hometech@experiencemosaic.com

715-330-4663

Your Mosaic Experience Just Got Better!

Same Fast, Reliable Internet. New Upgraded Look!

Our website just got an upgrade to better serve our customers and provide a clearer picture of the wealth of services we bring to Northern Wisconsin. Check out our new website for more info on exciting tech, ultra-reliable internet, and what we’re doing in our community!