Community Assistance

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Reliable Network and Community Assistance

Mosaic Technologies in Northwest Wisconsin offers peace of mind through a reliable network and Community Assistance program, keeping you connected during financial difficulties. Explore support options through programs like Lifeline and TV on my Side. Contact our local Customer Experience Specialists for more information.

Lifeline Support

TV On My Side

 | Mosaic Technologies

Lifeline Support for Affordable Communications

Since 1985, the Lifeline program has provided a discount on phone service for qualifying low-income consumers to ensure that all Americans have the opportunities and security that a phone service brings, including being able to connect to jobs, family and emergency services. Lifeline is part of the Universal Service Fund. The Lifeline program is available to eligible low-income consumers in every state, territory, commonwealth, and on Tribal lands. Read more…

The Lifeline Program is designed to reduce the monthly telephone or broadband charges for low-income, eligible customers and is only for households with a phone or Internet service with qualifying speeds, greater than 10×1 Mb. Lifeline can save you up to $19.25 per month depending on where you live.

Eligibility guidelines vary throughout the country. You may be eligible for Lifeline if you, or someone in your household, participates in one of the following federal assistance programs:

  • Medicaid/Medical Assistance
  • Supplemental Nutrition Assistance Program (SNAP aka Food Stamps)
  • Supplemental Security Income
  • Federal Public Housing Assistance or Section 8
  • Veterans Pension Benefit Program

Individuals who do not qualify under any of the above but live on or near a federally recognized reservation may qualify for Lifeline Assistance if the applicant receives benefits from at least one of the following programs:

  • Bureau of Indian Affairs General Assistance
  • Tribally Administered Temporary Assistance for Needy Families
  • Head Start (only for those meeting its income qualifying standard)
  • National School Lunch Program’s free lunch program

We know these programs can get confusing, so give us a call, or stop by our office for more details and support. Want to research more before calling? Visit LifeLineSupport.org to find out if you qualify, how to apply, supporting companies, rules, and more.

Ready to get started? There are three ways to apply for Lifeline. Select one below:

1. Apply Online: Find the online application here.

2. Mail in Your Application: Print an application EnglishSpanish, Complete, and Mail In with a proof of eligibility to:

Lifeline Support Center
P.O. Box 7081
London, KY 40742

3. Contact us at (715) 458-5400 to help you apply!

After you submit an application Lifeline will share the results with you. If you apply online, you may receive an immediate approval. If they cannot prove your eligibility automatically, you will need to share some more information.

Keeping Costs In Check

TV On My Side

Our job is to always represent you, and we believe you should have access to all your favorite programs at a fair price. We know that anything less is unacceptable. That is why we protect our customers by working with Celect Communications, negotiating fees and programming on your behalf. Learn more about your cable costs and how we are committed to serving our community and neighbors at TV on my side.

Tv-on-side | Mosaic Technologies

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