At Mosaic, we’re committed to making sure your business runs the way you need it to—efficiently and smoothly. With our IT Consulting, you’ll never have to worry if someone will be there on the other end to help you. Just like you’re reliable to your clients, we are reliable to you. Check out Mosaic’s convenient reasons for choosing us as your number one IT service.

The extent of our IT Consulting services include:

• Network Administration
• Open Mesh
• Calix Router
• Cyber Security
• Safe Backup

Choose from any of the following approaches to protect not only your network but your time and investments!

Image Backup

• Restore failed servers to the last known virtual image
• Don’t hide your data backup somewhere in the cloud, Mosaic will store your backups at two Mosaic facilities
• Budget friendly monthly fee

Safe Backup

• Restore lost files, documents, photos and any other important information to operate your business
• Automatic backups stored at two Mosaic facilities
• Mosaic will routinely monitor your backups to ensure they are valid
• Customize the amount of data stored to best fit your needs and budget

Network Monitoring Services

• Security patches, Windows security, service patches, drivers OS updates and automatic updates
• 24/7/365 monitoring
• Health reports tailored to meet the demands of your business
• Mosaic can monitor your servers, PCs, laptops, printers, copiers, tablets, phones and more
• Pay for only the servers and devices you need monitored

Choosing IT Support Hours is the solution to keep your network and devices operating in prime condition!

 IT Support Hours

• Detailed monthly report of activity, as requested
• Consulting assistance performed by Mosaic remotely or on-site for any IT needs
• May be used for any IT support tasks: Routers, firewalls, access points, new equipment replacement, installation, configuration and more

• Discounted prepaid rates

Additional Benefits of Our IT Support Services:

• 24-hour on-call PC and network support
• Detailed real-time hardware and software asset inventory tracking
• Online trouble ticket entry and tracking system
• IT asset life cycle management
• 24/7/365 network monitoring with alerts
• And more!