PRIVACY POLICY

Chibardun Telephone/CTC Telcom d.b.a. Mosaic Technologies maintains high standards for the protection of privacy over the internet. The purpose of this statement is to inform subscribers and visitors how the information that is gathered through our website and MosaicEdge® or MosaicEdge® Pro App is used.

How Mosaic Technologies collects your information 

MOSAIC TECHNOLOGIES collects and processes information provided directly by you when you sign up for Mosaic service or install the MosaicEdge® or MosaicEdge® Pro App and register for an account to use the App. Specifically, this information includes:

• Your name, email address, location, user’s phone or contact book data, user’s inventory of installed apps, and user’s screen recording;
• Certain other technical data, which may include:
  • URL information;
  • Online identifiers including cookie data and IP addresses;
  • Information about the types of devices you are using such as unique device IDs, network connection type (e.g. Wi-Fi, 3G, LTE, Bluetooth), provider, network and device performance, browser type, language, information enabling digital rights management, operating system, and MosaicEdge® application version;
  • Device attributes of devices on your Wi-Fi network that are available to connect to MosaicEdge® or MosaicEdge® Pro;
  • Your non-precise location, which may be derived or inferred from certain technical data (e.g., your IP address, language setting of your device, or payment currency), to comply with geographic requirements in our licensing agreements, and deliver personalized content and advertising to you;
  • Data insights MOSAIC TECHNOLOGIES attains based on correlation and analytics of your information collected in providing the App, which may be used in aggregated and dis-aggregated formats or to obtain trend analytics, to provide the App; and
  • Use of the above-described collected information in aggregated and dis-aggregated formats to enhance our current App or to provide App features. 
• Contests, Surveys and Sweepstakes Data: When you complete any forms, respond to a survey or questionnaire, or participate in a contest, we collect the personal data you provide.

Information Use

MOSAIC TECHNOLOGIES uses the information collected as described in this Privacy Policy, including personal information, to:

• Provide you with the MosaicEdge® or MosaicEdge® Pro App as described in the Agreement;
• Implement, improve and/or enhance the App, including to make future releases available to you;
• Carry out MOSAIC TECHNOLOGIES obligations as described or authorized in the Agreement and this Privacy Policy, including but not limited to
  • To understand, diagnose, troubleshoot, and fix issues with the MosaicEdge® or MosaicEdge® Pro service;
  • To evaluate and develop new features, technologies, and improvements to the MosaicEdge® or MosaicEdge® Pro service;
• Enforce MOSAIC TECHNOLOGIES rights arising from the Agreement between you and MOSAIC TECHNOLOGIES; and
• Fulfill any other purpose authorized by you and reasonably required for the App.

The only information Mosaic Technologies obtains about individual visitors to our website is information supplied voluntarily by the visitor. This means that you can visit our website without telling us who you are or revealing any information about yourself. To gauge the effectiveness of our website, we do collect some generic information about our visitors. Our web servers automatically recognize the web page from which a visitor enters our site, which pages a visitor visits on our site, and how much time a visitor spends on each page. This information does not reveal a visitor’s identity. We accumulate this information and use it to evaluate and improve our website. You can choose to provide individual information to Mosaic Technologies in a number of ways through our website — by ordering a service from us, sending us an e-mail, requesting information, or registering to use the online eStatement service. When visitors supply information about themselves for a specific purpose, Mosaic Technologies uses the information for that purpose (such as to provide the information the visitor has requested). When visitors use our website to order services, or to request information about our services, we use the individual information as we would use the same information obtained offline via the telephone or in person.

Information obtained as described above may be used:

• • To establish, exercise, or defend legal claims;
  • To conduct business planning, reporting, and forecasting;
  • To process your payment;
  • To conduct research, contests, surveys, and sweepstakes;
  • To detect fraud, including fraudulent payments and fraudulent use of the MosaicEdge® or MosaicEdge® Pro Service;
  • To comply with legal obligations and law enforcement requests; and
  • For marketing, promotion, and advertising purposes.

Sharing

We do not sell or share email addresses or individual information obtained online about our visitors. And, we will not disclose the individual information provided to us online to anyone outside of Mosaic Technologies unless you specifically authorize it, it is required by law, or disclosure is necessary to protect the safety of customers, employees, or property. If you provide personal information or register on a co-sponsored site, you may be providing the information to the cosponsor. Check the privacy statement of the co-sponsored site for details on how they may use the provided information.

Information and recipients we may share to:

Email

Mosaic Technologies does not send unsolicited “junk” email (spam). We may use email to communicate with our customers, to respond to visitors’ emails, to confirm orders placed online, and to send information that a visitor has requested. If you receive an unwanted email from us, you can simply reply to ask not to receive future emails.

Cookies

Mosaic’s website or co-sponsored websites may use “cookies” to improve our level of service to visitors. Cookies are lines of text that are transmitted to your web browser when you click on a site. Your browser stores the information on your hard drive and when you return to that site, the cookie is transmitted back to the server that originally sent it to you. Cookies provide a way for a server to recall a previous request or previous registration, or to keep track of a transaction as it progresses, so that information does not have to be repeated. To be notified when you are about to receive a cookie you can configure your browser to alert you when a site is attempting to send you a cookie and at that time you will have the option of refusing the cookie.

Site Security

Mosaic Technologies is committed to safeguarding customer privacy on all Mosaic web pages. We require our employees to protect the privacy of information about our customers and expect our partners and suppliers to do so as well. You can feel confident that your individual information will be protected when you access your account or order services from our website over the internet. We employ security measures to safeguard your transactions with us. All credit card transactions will be conducted on a site protected by an SSL (Secure Socket Layer) certificate guaranteed by VeriSign.

How do I know if I’m on a secure site?

Every secure page on our website has been secured with a digital certificate by VeriSign. To view this certificate, click on the image of the closed lock on the bottom bar of your browser window or the VeriSign logo displayed on our website. This certificate will show that you are sending your personal information to Mosaic Technologies over a secure connection.

Privacy Policy

401 S. First Street, Cameron, WI
Toll Free: 1.800.924.3405
Website: www.ExperienceMosaic.com
Fax: 1.715.458.2112