We use Spybot Search and Destroy as our main search engine. We have also taken the protection from spyware a step further and built our own real-time scan and removal mechanism. This helps us ensure that each computer is protected with enterprise level protection. In 2011 Secure IT partnered with security firm BitDefender to incorporate their anti-malware components into SecureIT 2011. Provided also now with this is, Antivirus (real-time and manual scanning, Antiphishing, and a firewall.
Both services provide fully managed computer virus and threat protection and automated Microsoft patch updates that are fully tested prior to installation. They also offer spyware threat detection and removal, Internet Explorer popup and ad blocking, along with firewall protection.
If a Windows patch is known to cause problems, can it be stopped from being released to the end customer?
It has two default features. First, it is scheduled to run a complete system scan once a week. Secondly, it is scheduled to provide real time protection for your computer, so as intrusive programs attempt to download to the PC, the Symantec Corporate edition catches and prevents that from happening.
Remote Support can be reached at 1-877-373-3320 during the business hours of 8:00 am – 8:00 pm. They are also on-call 24×7. Just call the same number and leave a message for technical support and the on-call support person will get paged and will get back in contact with you. Remote Support is not active unless a customer specifically initiates the remote client and calls the technician for a one time support code.
You will receive a monthly email detailing the activities that have been executed by your Anti-Virus software. In addition, you can check the Online Reports anytime, which are updated every 24 hours. The Online Reports can be found at http://reports.securitycoverage.com. Each customer assigns their own username and password when they register for the first time. This username and password are utilized to connect to the Online Reports.
No, if you happen to have your computer off at the time the program runs its various scanning processes and updates, they will automatically run the next time that you turn your computer on. The one advantage of leaving the PC on, at least on the days that is does run updates, is that this will assure no updates run and take performance away from the PC when you are using it.